Effective Date: September 08, 2025
Website: binaybaral.com.np
Business Name: Gadgetshub
Address: Butwal, Devinagar
Email: binaybaral9999@gmail.com
At Gadgetshub, we want you to be completely satisfied with your purchase. This Return and Refund Policy outlines the terms under which returns, exchanges, and refunds are processed for products purchased from our website.
1. Eligibility for Returns
You may request a return if:
- The item was purchased directly from binaybaral.com.np.
- The item is unused, in its original packaging, and in the same condition as received.
- The return request is made within 7 days of delivery.
Items that are not eligible for return include:
- Products damaged due to misuse, negligence, or unauthorized modifications.
- Opened software, downloadable products, or digital items.
- Clearance, discounted, or final-sale items.
- Earphones, headphones, or other hygiene-related items once unsealed.
2. Return Process
To initiate a return:
- Contact us at binaybaral9999@gmail.com with your order number, product details, and reason for return.
- Our support team will confirm eligibility and provide return instructions.
- Ship the product securely to our return address provided in the instructions.
Note: You will be responsible for paying the shipping costs for returning your item unless the return is due to our error (e.g., wrong or defective product).
3. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 7–10 business days to your original method of payment.
- Partial refunds may be issued in cases of missing parts, damaged packaging, or items not in original condition.
- Rejected refunds (due to ineligible return conditions) will not be processed, and the item may be shipped back to you at your expense.
4. Exchanges
We only replace items if they are defective or damaged. If you need an exchange for the same product, email us at binaybaral9999@gmail.com within 7 days of delivery.
5. Late or Missing Refunds
If you haven’t received a refund yet:
- Check your bank account again.
- Contact your credit card company or bank (it may take some time before your refund is officially posted).
- If you still have not received your refund after 10 business days, please contact us at binaybaral9999@gmail.com.
6. Consumer Rights
This Return and Refund Policy does not affect your statutory consumer rights under applicable law.
7. Contact Us
For any questions regarding this Return and Refund Policy, please contact us:
Gadgetshub
Email: binaybaral9999@gmail.com
Address: Butwal, Devinagar
